Email Strategy: Launching Leones’ Lifecycle Marketing

Email MarketingBrand StrategyStrategic Content DevelopmentE-commerce

The Work

  • Led strategic sessions to define brand voice, tone, and messaging hierarchy

  • Created a full content system across email and e-commerce, including:

    • A robust Welcome Series (brand story, product intro, value messaging)

    • Abandoned Cart Flow focused on frictionless conversion

    • Seasonal & promotional campaigns tied to product drops and moments

  • Sourced imagery and aligned visuals to tone: warm, minimal, grounded

  • Built email designs with clear CTAs, refined hierarchy, and mobile-first layouts

  • Conducted competitive research across high-end fashion and lifestyle brands

The Challenge

Leones, a luxury loungewear brand rooted in mindfulness, was preparing for growth and needed to build its brand voice from the ground up. The founder wanted to develop a content and email marketing strategy that could communicate both luxury and warmth, reflect the brand’s ethos of slowing down, and convert a growing online audience into engaged, repeat customers.

Findings

  • Email campaigns reached ~4,000 subscribers

  • Click-to-open rates ranged from 8–14% (above industry average for apparel)

  • Email flows directly contributed to sales and repeat customer engagement

  • The brand voice and content system laid the foundation for a cohesive, scalable e-commerce identity

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